F20

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Want to know more? Download the user manual below. Need quick help? Use the troubleshooting section below. If you need further assistance, feel free to Contact us. If you're looking for warranty support, click Warranty.
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Frequently Asked Questions

What you might want to know

Delivery and returns

View delivery information, timescales, charges and returns.

See delivery information
See our returns policy

The Bodywel Warranty

Every Bodywel e-bike comes with a 1-year warranty and lifetime technical support. Accessories are replaced, not repaired. Warranty Policy

E-bike Maintenance Guide

Essential Tips and Best Practices for Extending the Lifespan of Your E-bike. See blogs

Change/Cancel your order

You can submit a request here if you need to change or cancel your order. We'll review it and get back to you as soon as possible. Submit a request

Contact us

Phone/WhatsApp

Number:+8618720594087
Our helpline hours:
9:00am to 10:00pm (UTC+8) Monday to Friday

Social Media

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Bodywel Community

Connect with other owners. Join the conversation. Visit Community

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